Technical Support Engineer | Full-Stack Developer
Cloud infrastructure (Azure) · API integrations (REST, EDI, HL7) · 300+ server administration · SQL optimization · Network diagnostics · Incident response
I'm a Senior Technical Support Engineer at Nextech Systems, where I've spent 5+ years managing enterprise infrastructure, diagnosing complex multi-system incidents, and architecting solutions for mission-critical healthcare IT environments. I oversee 300+ servers across Azure and on-premises platforms; maintain 10+ vendor API integrations (EDI, HL7, REST); conduct root-cause analysis on 80+ incidents monthly; and write SQL queries to debug application behavior at scale. I've consistently delivered 20–40% faster resolution times while maintaining 99% uptime SLAs.
I'm pursuing a B.S. in Computer Science (graduating late 2026) with focus on security engineering and systems architecture. My professional background in infrastructure troubleshooting, incident response, and cloud systems directly informs my interest in secure system design, DevOps, and secure software development. I also build full-stack applications—PulseList and Anchor demonstrate end-to-end engineering alongside my infrastructure expertise.
A task tracker that visualizes urgency through live countdown timers and real-time progress signals. Multi-view (grid, list, timeline), Firebase cloud sync, and Google Calendar integration.
A lightweight finance suite covering budgets, savings goals, bill tracking, and net worth — cloud sync via Firebase, no forced sign-up. Built around what people actually need to know about their money.
Designed and maintained a high-volume structured form system for clinical patient intake — 5–10 forms per day — reducing front desk data entry errors and ensuring downstream data quality in Nextech's EHR platform.
Problem: Most task apps treat deadlines as static dates. You see a list of due dates, but you don't immediately know what needs attention in the next hour vs. next week.
Insight: Urgency is about time remaining, not just the date itself. Real-time countdown timers — not just due dates — tell you what to focus on next.
Solution: PulseList puts countdown timers front and center. Every task displays live time remaining, with color signals that shift from green → yellow → red as deadlines approach. Supports multiple views: a focused Today dashboard, a full task grid, and a timeline for longer-term planning.
Technical highlights:
What this demonstrates: Full-stack web development, cloud-synced architecture, product thinking, and production-ready code with accessibility and error handling built in.
Problem: Financial apps are either too complex, too simplified, require account linking and data sharing. None of them start with what most people actually need to know.
Insight: Most people only need a few core metrics: How much am I spending? Am I on track with my budget? What's my net worth? When are my bills due? How close am I to my savings goals?
Solution: Anchor is a lightweight finance app that syncs to Firebase for cross-device access, and covers the essentials: accounts, transactions, budgets, goals, and bills — with net worth calculated as assets minus liabilities.
Technical highlights:
What this demonstrates: Complex business logic, financial data modeling, full-stack development, and user-centric design.
Problem: Manual patient intake is one of the biggest sources of friction in a medical practice. When patients fill out unstructured documents, front desk staff re-enter that data by hand — introducing errors, slowing check-in, and creating compliance risks in a HIPAA-regulated environment.
Insight: A well-structured digital form isn't just a convenience — it's a data pipeline. If the fields are defined correctly from the start, the data flows cleanly into the system without manual intervention. The form is the first step of the clinical workflow.
Solution: Designed and developed structured patient intake forms at a volume of 5–10 forms per day using Microsoft Word and Excel with the Developer toolkit — building forms with defined data fields, content controls, dropdowns, checkboxes, and input validation to standardize how patient information is captured across the practice. Forms were built to map directly to the data fields used in Nextech's EHR platform.
Technical highlights:
Impact:
What this demonstrates: Data field design and mapping in a clinical environment, HIPAA-aware development, healthcare IT domain knowledge, and high-volume production output with real operational impact.